Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Maven London, operated by Ian Vanden Hende, handles your personal information when you visit our store, place an order, or interact with our services.

Who We Are

Maven London is managed by:
Ian Vanden Hende
Brugsesteenweg 328
9000 Gent, Belgium
Tel: +32 479 03 09 69
Email: [your email address here]

Data We Collect

Depending on how you use our store, we may collect the following details:

  • Contact information such as your name, email address, phone number, and billing/shipping address.

  • Order and payment information.

  • Technical details such as your IP address, device type, and browser.

  • Marketing preferences if you subscribe to our newsletter.

Why We Use Your Data

Your information may be used to:

  • Process and deliver orders.

  • Communicate with you and provide customer support.

  • Manage payments, refunds, and fraud prevention.

  • Meet legal and tax obligations.

  • Share updates or promotions if you have opted in to receive them.

Sharing Your Data

We only share your personal data with trusted service providers that enable us to operate our business:

  • Shopify, which hosts our online store.

  • Payment providers such as Shopify Payments and Google Pay.

  • Delivery partners responsible for shipping your orders.

We never sell or rent your personal information to third parties.

Cookies

Our website uses cookies to provide essential functions, improve performance, and offer personalized experiences. These may include essential cookies (checkout, login), performance cookies (analytics), and marketing cookies (if you consent). You can control cookie settings in your browser.

Data Retention

We retain your information only as long as necessary for the purposes described in this policy or as required by law.

Your Rights

If you are based in the EU, you have the right to access the data we hold about you, request corrections or deletion, object to or restrict processing, and withdraw your consent to marketing communications. To exercise these rights, contact us at [your email address here].

Data Security

We use technical and organizational measures to safeguard your personal data. Shopify provides secure hosting, and all payment transactions are encrypted.

Updates

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated effective date.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us:

Ian Vanden Hende
Brugsesteenweg 328
9000 Gent, Belgium
Tel: +32 479 03 09 69
Email: [your email address here]